Longpuighat: 14th September, 2025
The people of Longpuighat area shocked after they received their electricity bills showing unusual and high charges. Many consumers, used to a regularly paying their bill. In one case, a customer’s bill showed a negative charge of Rs. – 353 while another was handed a bill of over Rs. 30,000, which included arrears of nearly Rs. 29,722.
The sudden spike and irregularities sparked concern among locals, who immediately sought answers from the Power & Electricity Department.
Speaking to NEWS CADC, Mr. Proti Moy Chakma, In-Charge, JE, explained that the issue stemmed from the department’s recent shift to a computerized billing system.He said all consumers bill data had sent to the Bungtlang ‘S’ Power Sub Division as part of a digitisation. However, after the process, several bills were found to contain errors. “The department itself was shocked to see such mistakes. Due to a technical glitch, some consumers with arrears appeared to have advance payments, while others who had cleared their bills were shown with unusually high dues,” Mr. Proti Moy Chakma clarified.
To address the issue, the department has advised consumers facing problems with their bills to visit the local office, Longpuighat and file complaints from Monday onwards.These cases will be compiled and forwarded to the Bungtlang Division for correction. Officials assured that the errors were purely technical and linked to the digital transition, and promised that they will try to resolve the problem, however, they also clarified that the final decision and rectification will base on the Bungtlang ‘S’ Power Sub-Division.
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